Communication is key. Teachers and admin send emails to the parents all the time about what is happening in the classroom and school. They also speak to the parents in the playground before and after school about your child and listen to our concerns. I have never had any serious problems with the school so I cannot speak for them being able to respond to problems effectively. That being said, my daughter had a problem with one of the children when she first started school. At first it took some time to get used to how they handled discipline and conflict. I was frustrated that things were not moving quickly but I now see that children are taught mediation & restitution skills that go beyond the classroom. My daughter and the 'problem child' are best friends now.