For this first year we had a good experience. The communication via Edsby was clear and regular. Our son seemed to be challenged. He was encouraged to do Math enrichment and his teacher seemed to understand him well. Most of the feedback was given via Edsby and we largely left that up to our son. From a parent's perspective, we appreciated that there was a good balance of providing deadlines and expectations as well as problem solving where needed. We certainly felt we could contact teachers easily if needed, but we really never had much of a need (so far!).