We have found the administration to be completely dedicated to the well-being of the girls at the school, going above and beyond what would normally be required of an administrative body. Perhaps what stands out most is the fact that the leadership and administration of the school truly embody and live the school motto, "Service with Love". We get the sense that this isn't just a job for them, rather, they choose to be there. The administration communicates well with parents, and is always available to facilitate a dialogue on important issues. This is delivered in equal parts of reactive and proactive communication.
Over the last 5 years we have noticed tremendous positive change within the leadership and administration at SMS. They are continually learning, adapting and listening to their own community (teachers, students, parents) to respond to problems and foster a positive school environment. The leadership, administration and teachers all make themselves available and approachable to both students and parents to listen, respond and offer assistance as required. The communication between the school and parents has also improved, although the school can be little slow to communicate upcoming needs, changes or requirements to parents sometimes... But without a doubt I recognize that both the leaders and administrators listen and make changes and adjustments when they can and when there are issues.
The school teachers at SMS are incredibly supportive and welcoming. They know almost every student on a much deeper level, like what we enjoy doing and who we are, which is rare in a larger school. Being a relatively small school of 350, with class sizes less than 20, students are able to freely offer opinions and views without hesitation. Teachers being available both before and after class hours for extra help is greatly appreciated by students and due to the advice, guidance and encouragement from all staff figures, SMS leaders are respected and most of all valued. The majority of school leaders are students, from Student Council to Co-Chairs of clubs, SMS has numerous leadership positions where both the staff and student representatives can freely communicate.
Faculty and administration are all involved at all levels of the girls education. Most know our daughter by name and are always there when we have questions or concerns.
My emails were always replied to promptly by Administrators. When I voiced a concern they quickly called to follow-up and find a resolution. The leadership sets a positive tone.